Hall Stage

Steeldeck Hall Stage Ltd – Terms & Conditions of Sale

Health and Safety at Work

All Goods are sold subject to the requirement that the Customer shall give the following undertaking:

“We undertake to make available to those persons who will use these products at work all information concerning the products which we shall receive from the supplier or manufacturer and we further undertake to take measures to ensure that such information is utilised to ensure, so far as is reasonably practicable, that the products will be safe and without risk to health when properly used.”


Safety and Risk Responsibility

a) The Company designs and manufactures Hall Stage track systems, pulleys, screen frames, and related products with safety in mind and uses reputable suppliers of steel, nylon, and other materials. All products carry inherent risks if used improperly, overloaded, or without suitable precautions.

b) The Customer is responsible for carrying out appropriate risk assessments for the intended use of the Goods, including identifying whether additional safety measures (e.g., additional guarding) are required, and implementing such measures.

c) The Company may provide advice on safe use of the Goods, particularly for non-professional organisations or individuals unfamiliar with risk assessments. Such advice is given in good faith but without liability unless expressly confirmed in writing by a Director of the Company.


1. Definitions

In these Conditions, unless the context otherwise requires:

  • “Company” means Steeldeck Hall Stage Ltd.
  • “Customer” means the person, firm, or company purchasing or hiring the Goods from the Company.
  • “Goods” means Hall Stage track systems, pulleys, screen frames, or other products supplied by the Company to the Customer under the Contract.
  • “Contract” means the agreement for the sale or hire of Goods formed in accordance with these Conditions.
  • “Working Day” means Monday to Friday excluding bank and other public holidays.

2. Application of Terms / Order Acceptance

2.1. All orders placed with the Company shall be subject to these Conditions to the exclusion of any other terms.

2.2. No order will be accepted until the Company sends written acknowledgement.

2.3. Any terms proposed by the Customer inconsistent with these Conditions shall be void unless expressly agreed in writing by a Director of the Company.

2.4. The Customer warrants that all details in the order are complete and accurate.


3. General

All quotations are made and all orders accepted by the Company subject to these Conditions which bind the Customer. In the event of inconsistencies between these Conditions and any conditions stipulated by the Customer, the Company’s Conditions shall prevail unless a Director of the Company has accepted a variation in writing.


4. Exports from the European Community

Contracts for sale to outside the U.K. shall be governed by Incoterms 2020. Any letter of credit must be opened subject to the Uniform Customs and Practice for Documentary Credits (1993 revision), UCP Publication Number 600.


5. Prices

Prices are subject to alteration without notice unless stated otherwise in writing.


6. Quotations

Quotations for Goods with delivery within 180 days are valid for acceptance for 30 days from the date of quotation, after which they will be deemed withdrawn.
Quotations for Goods with delivery beyond 180 days are provided for budgetary purposes only and do not constitute a binding offer.


7. Lead Time

If a lead time is quoted, it begins from receipt of a written order with sufficient information to proceed. Lead times are estimates only; the Company is not liable for failure to meet them and does not accept liability for indirect or consequential loss or damage.


8. Delivery / Collection

8.1. Unless otherwise stated, carriage is charged extra, and the Company may deliver in more than one consignment.

8.2. Failure by the Customer to pay any instalment allows the Company to treat the contract as repudiated.

8.3. Delivery will be to the kerbside at the delivery address unless otherwise stated.

8.4. Where Goods are to be collected by the Customer, they shall collect within 5 Working Days of notice that the Goods are available. Any dates specified are estimates only, and the Company shall not be liable for loss caused by delay.


9. Risk and Title

Legal and beneficial title in the Goods remains with the Company until payment in full. Risk passes to the Customer on delivery or collection. The Customer shall:

  • store the Goods separately;
  • maintain and insure them;
  • deliver them back to the Company on demand if insolvent or failing to pay.

10. Customer Design Responsibility

Where the Company manufactures or supplies Goods, including track systems, pulleys, or screen frames, in accordance with designs, specifications, drawings, or instructions provided by the Customer:

a) The Customer warrants that such designs are safe, structurally sound, and suitable for their intended purpose and loads.

b) The Customer shall be solely responsible for:

  • ensuring the design complies with all applicable regulatory and safety requirements;
  • carrying out any necessary risk assessments and implementing appropriate safety measures.

c) The Company shall not be liable for any defect, failure, loss, or injury arising from designs, specifications, drawings, or instructions provided by the Customer, except where the defect arises from the Company’s negligence in the manufacture of the Goods.

d) The Company may request evidence that the design has been structurally engineered or approved by a competent professional. The Customer shall provide such evidence on request.

e) Where Goods are manufactured to the Customer’s design, the Company recommends an independent structural engineer review before use. Following such review and any resulting modifications is the responsibility of the Customer.

f) Where required by the Company, the Customer shall sign a Design Approval Document confirming acceptance of responsibility for the design and intended use of the Goods.


11. Intended Use / Misuse

The Goods are designed for the purposes specified by the Company. The Company shall not be liable for loss, damage, or injury arising from use outside the intended purpose or in a manner not recommended by the Company.


12. Load Limits / Structural Safety

Where load limits are specified for track systems, pulleys, or screen frames, the Customer shall ensure they are not exceeded. The Company shall not be liable for any damage, structural failure, or injury caused by exceeding load limits or by modification of the Goods.


13. Installation / Assembly

Unless agreed in writing, the Company is not responsible for installation or assembly. The Customer shall ensure Goods are installed in accordance with the Company’s instructions and any applicable regulations.


14. Maintenance

The Customer shall maintain Goods per the Company’s instructions and ensure regular inspections to prevent unsafe conditions.


15. Bespoke / Custom Products

Bespoke Goods, including track systems, pulleys, or screen frames, are manufactured strictly to the Customer’s specifications. Any changes after manufacture commences may incur additional costs or delays. The Company shall not be liable for defects arising from modifications requested by the Customer.


16. Warranty / Quality

16.1. If the Company is not the manufacturer, it shall transfer the benefit of any warranty or guarantee it has received.

16.2. The Customer accepts Goods as seen and in the condition at the time of order.

16.3. The Company warrants that the Goods shall:

  • be of satisfactory quality within the meaning of the Sale of Goods Act 1979; and
  • reasonably fit for their intended purpose.

16.4. Remedies for breach of warranty are limited to repair, replacement, or refund. Delivery of repaired/replacement Goods will be to the Customer’s premises.

16.5. The Company’s warranty does not cover defects caused by overloading, misuse, modification, or failure to follow instructions.


17. Payment

Invoices are payable in full within 30 days. Overdue amounts bear interest at the statutory rate, and the Company may terminate the Contract for non-payment. Payments must be made without deduction unless required by court order.


18. Limitation of Liability

a) Nothing limits liability for death or personal injury caused by negligence, fraud, or other liability that cannot be limited by law.

b) The Company shall not be liable for indirect or consequential losses, and total liability shall not exceed the price paid for the Goods giving rise to the claim.

c) The Company shall not be liable for defects arising from Customer designs, misuse, or modifications.


19. Assignment / Subcontracting

The Company may subcontract any obligations but remains liable. The Customer may not assign rights or obligations without written consent.


20. Force Majeure

The Company is not liable for delays or failures due to events outside its reasonable control, including acts of God, war, strikes, supplier failures, or severe weather. The Company shall use reasonable endeavours to continue performance.


21. Loss and Damage in Transit

Goods will be packed to normal specification. Claims for damage or loss must be notified in writing within 3 days (damage/part loss) or 10 days (complete loss). All transit claims are subject to the carrier’s liability.


22. Guarantee

a) The Company may refund, repair, or replace defective Goods, provided they have not been modified and have been maintained per instructions.

b) Returns must be delivered as directed, at the Customer’s expense. No obligation exists to repair on site unless agreed in writing.

c) Replacements may be supplied to the current standard specification.


23. Return of Goods

Goods may not be returned for credit unless agreed in writing, carriage paid, in good condition, complete, and with invoice/despatch note reference. Handling/restocking charges may apply.


24. Repairs

If Goods are returned for repair, the Company’s liability is limited to restoring the Goods

to a reasonable state of repair considering age and condition.


25. Intellectual Property

All drawings, designs, specifications, and IP remain the Company’s property. The Customer shall not reproduce or disclose them without written consent.


26. Confidentiality and Data Protection

The Customer shall keep confidential information secure. Both parties shall comply with UK GDPR and applicable data protection laws.


27. Termination

The Company may terminate immediately if the Customer fails to pay, breaches materially, or becomes insolvent. Termination does not affect accrued rights.


28. Variation and Waiver

No variation is effective unless agreed in writing and signed by a Director. Waivers do not constitute a waiver of other rights.


29. Severability

If any provision is invalid or unenforceable, remaining provisions remain in effect.


30. Notices

Notices shall be:

  • delivered personally;
  • sent by first class prepaid recorded delivery or registered post; or
  • sent by fax or email (if agreed).

Addresses for service are the registered offices. Notices are deemed served:

  • on delivery if personal;
  • 48 hours after posting (or 7 days for airmail);
  • on transmission if fax/email.

31. Governing Law and Jurisdiction

These Conditions are governed by English law. Parties submit to the exclusive jurisdiction of the courts of England and Wales.


Steeldeck Hall Stage Ltd

Registered in England No. 11199590
Registered office: Brentmead House, Britannia Road, London, N12 9RU

Whether you’re designing a new venue or upgrading existing systems, Hall Stage is ready to support your project.